Frequently Asked Questions
Everything you need to know about your Respire US experience.
What is the standard shipping time for orders within the US?
Standard shipping typically takes 3-5 business days. Once your order has been processed, you will receive a tracking number via email to monitor its progress.
Are Respire US products cruelty-free and vegan?
Yes, all our beauty products are 100% cruelty-free and vegan. We do not test on animals, nor do we use any animal-derived ingredients in our formulations.
What is your return policy for opened beauty products?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the product within 30 days of receipt for a full refund or exchange, even if it has been opened.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my order once it has shipped?
As soon as your package leaves our warehouse, we will send an automated email containing your tracking link. You can also track your order directly through your Respire US account dashboard.
Do you offer international shipping outside of the United States?
Currently, Respire US exclusively ships within the United States. We are working hard to expand our logistics to support international beauty enthusiasts in the near future.